Build Your Own Gift & Pre-Designed Gifts
At this time, all Build Your Own Gift and Pre-Designed Gift purchases are non-refundable and non-exchangeable.
If there is a problem with your order, please do not hesitate to contact us at firstname.lastname@example.org within 48 hours of it being delivered so that we can make it right.
Individual Product Purchases (Gift Shoppe, Home Accessories & Decor, Etc...)
Purchases of individual items from the Gift Shoppe, the Home Accessories & Decor collection, etc... may be returned or exchanged within 7 days of delivery. All items must be returned in an unused and undamaged condition.
Please contact us at email@example.com to initiate a return or exchange.
Personalized items cannot be returned or exchanged. Please double check your personalization details prior to ordering.
Order cancellations are only accepted within 2 hours of placing your order.